Privacy Policy

Effective Date: January 1st 2024.

Innovation Animals ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website https://www.innovationanimals.nl (the “Site”), purchase our services, or engage with us in any other capacity.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, phone number, and company details when you contact us or sign up for newsletters.
Payment Information: Payment details when you purchase one of our services.
Usage Data: Information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor website activity and enhance your user experience. See our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services.
Communicate with you, including responding to inquiries and providing customer support.
Process transactions and send invoices.
Send promotional materials and updates on our services if you have subscribed to our newsletters.
Analyze website performance and user behavior to enhance the user experience.

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you opt into our newsletters or promotional communications.
Contractual Obligation: To fulfill service agreements or provide products you’ve purchased.
Legitimate Interests: For our legitimate business purposes, such as improving our services and website.

4. How We Share Your Information

We may share your personal data with:

Service Providers: Third-party companies who assist us in delivering our services, such as payment processors, email providers, or hosting platforms.
Legal Authorities: If required by law, or if we believe disclosure is necessary to protect our rights, comply with a legal obligation, or ensure the safety of our website and users.
Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new owners.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Your Rights and Choices

As a data subject, you have certain rights regarding your personal data:

Access and Correction: You can request access to your personal data and ask for corrections if there are inaccuracies.
Deletion: You can request that we delete your personal data, subject to certain exceptions.
Opt-Out: You can unsubscribe from our newsletters or marketing emails by following the opt-out instructions in the email.

To exercise these rights, please contact us at info@innovationanimals.nl.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we retain payment information for as long as is necessary to comply with tax regulations.

7. Security of Your Data

We use industry-standard security measures to protect your personal data. However, no online transmission or storage of data is completely secure, and we cannot guarantee the absolute security of your data.

8. International Data Transfers

If you are accessing our site from outside the European Economic Area (EEA), please note that your data may be transferred to, and processed in, countries that do not have the same data protection laws as your jurisdiction. We ensure that any international data transfers are compliant with GDPR requirements, typically through the use of standard contractual clauses.

9. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site. Cookies help us remember your preferences, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We encourage you to review this page periodically for any updates.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Innovation Animals
Email: info@innovationanimals.nl